![]() Under AB5, independent contractors have to be properly classified, and companies can be sued for misclassification. It was one of the first cases in California pursued under Assembly Bill 5, passed only three days before the suit was brought. The city attorney’s office in San Diego in September sued Instacart for misclassifying workers as independent contractors. ![]() And we use our own cars.” Instacart is the only gig company she knows of with two different classifications for seemingly the same job-an “obvious hypocrisy,” Bain said. “The only point of difference between us is that we do the delivery aspect of the orders as well. But Instacart also employs people to do very similar work to what we do,” Bain explained to Mother Jones. “Instacart classifies as independent contractors. The larger issue, Bain said, is that Instacart is doing the classic tech-company move of pretending its employees aren’t actual employees. The strike, which lasted three days, was about a lot more than tips. The workers are contractors so they aren’t as protected from this retaliation. They cut bonuses which can be up to 40% of the workers’ income. Instacart not only didn’t honor the workers strike demands, but they retaliated and cut pay further! In response, strikers claim, Instacart cut wages by ending a quality bonus that gave shoppers $3 each time they received a 5-star rating. On October 9, one worker, Vanessa Bain, wrote an open letter explaining why shoppers were planning to strike, laying out the company’s history of mistreating workers. At the moment it’s at 5 percent, and shoppers want the old rate restored. Previously the app defaulted to a 10 percent tip. Shoppers are supposed to get 100 percent of their tips (though they’ve accused Instacart of pocketing a share, a charge the company denies). But tipping is straightforward, at least in theory. Shoppers get a base rate of $7 to $10 for every “batch” of deliveries, which can comprise up to three orders payment above the base is algorithmically determined. Instacart’s payment structure is confusing and opaque. Narrowly speaking, workers were striking over tips. It is also, like many other technology companies built on the back of an underpaid workforce, a “platform.” How these things-the valuation, the low wages, the self-designation as a platform-are all related has everything to do with why thousands of Instacart shoppers walked out of the job earlier this month. Instacart is a grocery-shopping service valued at nearly $8 billion that doesn’t pay the people who buy and deliver the groceries enough to live, those workers say. I wouldn't have had a problem putting the waters in his garage, but how do you just expect me to do that when you don't wanna tip your delivery driver? Anyway, just wanted to share this with you beautiful people.Fight disinformation: Sign up for the free Mother Jones Daily newsletter and follow the news that matters. I just straight looked at this man dead in his eye sockets and told him " I can't do that sir. Finally, the customers opens the door and he has the audacity to demand me to "put water in garage". So, I go by the delivery location, unload my car with this guys order, ring the door bell with no answer for 10 minutes. ![]() Instacart shoppers are doing you a service and expect a tip in return, not only are we picking the right items for you, but we're also driving your order to your door and you have the audacity to not tip?Īs I just got done finishing an order, this man had 3x24pack bottled water and 10+ bags of heavy shit (mind you no tip included). Do you guys tip your pizza delivery driver? Do you tip when you go out to a restaurant? Do you tip your barista to make your custom made cold-pressed coffee? Yeah, I bet you guys do. ![]()
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